Crisis and Issue Management

Whatever you do, crises happen. That’s even more so the case if you happen to work in a controversial industry. We have been managing crisis situations for decades for our global clients in the FMCG, pharma, financial, aviation, energy, telecommunications, and IT sectors. When handling a crisis local knowledge and stakeholder networks are indispensable. We apply our expertise to contentious business sectors and in local markets which may seem more difficult to navigate. We’ve advised clients in product- and production-related issues, factory closures, industrial catastrophes, health-related crisis situations and major regulatory events, too. Our services range from strategy to execution, including research, message development, media training and media management and social crisis management. We also perform post-crisis impact evaluation and offer regular online and offline crisis simulation training for our clients.